UX testing and website UX audits for Irish businesses.

We identify what blocks users, show the evidence and hand over findings your team can act on — without tying the evaluation to a redesign sale.

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Independent evaluation · Scoped evidence · Implementation-ready findings

Choose the evidence your decision needs

Start with the smallest piece of work that can replace opinion with useful evidence.

Expert diagnosis

Find obvious friction before a rebuild

A structured review identifies interface, content and trust problems across the journeys that matter.

Scope a UX audit
Observed behaviour

Watch relevant users attempt the task

Moderated testing shows what people understand, where they hesitate and whether they can complete the journey.

Plan usability testing
Accessibility evidence

Document barriers against an agreed scope

Manual and automated evaluation records affected states, WCAG criteria, evidence, fixes and limitations.

Scope an evaluation

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See how a finding earns its place

We found this contrast problem on our own site during the August 2026 review. The fix is now part of the interface, and the evidence is public.

Primary action contrast

Before 2.80:1 — fails normal-text contrast
After Discuss your project 5.24:1 — passes WCAG AA
Real self-audit finding

Specific, testable and ready to implement

Observed
Coral #d96c4f and teal #1f4d4a produced a 2.80:1 contrast ratio on primary controls and hero emphasis.
Why it matters
Normal text needs 4.5:1 under WCAG 1.4.3. Visible component states and focus indication also need sufficient contrast.
Remediation
Use #ffad8f against teal for a 5.24:1 ratio, while retaining deep coral for links on light backgrounds.
Status
Fixed and browser-checked at desktop and mobile widths.

Open the representative review

Example engagements, with the reasoning left in

These walkthroughs show how a research question becomes tasks, observations and decisions rather than a generic list of UX advice.

Onboarding research

Helping a recovery app earn trust

Consent, diagnostic length, reminder pressure and the difference between completion and trust.

Read the walkthrough
Patient portal

Making registration and results clearer

Identity checks, appointments, result language, consent and different access needs.

Read the walkthrough
E-commerce testing

Finding why a working checkout still loses users

Delivery costs, guest checkout, returns, payment errors and reassurance at the decision point.

Read the walkthrough

These are clearly labelled illustrative composites, not named-client claims or invented performance results. They demonstrate the proposed research and reporting structure.

Need an EAA scope check?

Ireland's rules apply to defined products and consumer services; they do not automatically cover every business website. We can evaluate an agreed digital scope, while the responsible organisation confirms legal applicability with the relevant regulator.

Accessibility evaluations

Read the Irish EAA guide

Useful before you commission anything

Pricing, method choice and supplier questions in plain language.

Published planning bandsWhat moves a quote up or down. Choose the right methodMatch the evidence to the decision. Nine supplier questionsUse the same test on us.

Browse all insights

Inspect the work before you buy the work

Review a representative finding, our published planning bands, the boundaries of the service and the questions we expect a buyer to ask.

Representative review Planning bands How we work Independence
Discuss your project